AI automation services
Automate the Right Parts of Your Business, in the Right Order
We help founders and operations leads find where AI automation pays off, then design, build and roll it out in stages with the team trained and results measured. Start with the free AI Automation Opportunity Audit.
- Opportunity audit
- Process mapping
- Scored backlog
- Automation design
- Build and integration
A free 30-minute strategy call, then a fixed-fee proposal. No retainer required to get a quote.
The problem
Why "let's use AI" stalls inside most businesses
The problem is rarely the technology. It is picking the wrong task, skipping the people who do the work, and never measuring.
Our approach
A program, not a pile of pilots
We start by mapping how work actually moves, not how the org chart says it does. In short sessions with the people doing the tasks we record each process as trigger, inputs, decisions, outputs and exceptions, and note where time and errors concentrate. Each candidate is then scored on two axes, the hours it would return and what a mistake would cost, and that ranking becomes your backlog. The free AI Automation Opportunity Audit on this site is the light version of this step and where most engagements begin.
Only then do we design. Each process is split into rule-based steps, which n8n, Zapier, Make or Shopify Flow handle without a model, and judgment steps, where a model classifies, extracts, drafts or summarizes. AI goes only where judgment is required, and a human checkpoint sits wherever being wrong is expensive. Rollout is staged: shadow mode beside the existing process, then assisting the team, then running alone with sampled review. Every run is logged, so the monthly review compares real numbers against the baseline you started with.
What's included
- Opportunity audit — The free on-site audit at /ai-automation-audit/, then a call to read the results together and pick candidates.
- Process mapping — Interviews with the people doing the work; each process documented as steps, decisions, exceptions and time spent.
- Scored backlog — Every candidate ranked by hours returned, error cost, data sensitivity and build effort.
- Automation design — Flow diagrams marking which steps are rules, which need a model and where a person must approve.
- Build and integration — n8n, Zapier or Make pipelines, webhooks into your tools, and model calls routed through a server-side proxy.
- Rollout, training, measurement — Shadow mode, then assisted, then live with sampled review; Loom walkthroughs, SOPs, run logs and a monthly review.
Process
How we work
Complete the free AI Automation Opportunity Audit online, then book the free 30-minute call to go through it.
Process mapping, a scored backlog and flow diagrams with human checkpoints, then a fixed-fee proposal for the first phase.
Two-week sprints with Loom walkthroughs; the first automation runs in shadow mode before it goes live.
Monthly review of run logs against the baseline, then the next backlog item once the last one has settled.
Benefits
Why this order matters
Start where it pays
The first build has the most hours and the least risk, chosen from a scored list, not a hunch.
AI only where it earns its place
Rules handle the predictable steps, so model costs stay low and behavior stays consistent.
People stay in control
Approval steps sit wherever a mistake is costly, and the team knows how to pause or override.
Numbers, not impressions
A baseline before and run logs after, so each review shows hours returned and exceptions raised.
Fit
Who this is for
- Founders of lean teams where operations time competes directly with growth work
- Operations leads carrying recurring admin: orders, invoices, onboarding, weekly reporting
- Ecommerce brands buried in order, returns and support administration
- Companies that tried a chatbot or a Zap and now want a plan instead of another pilot
Technologies & platforms
Common use cases
Order administration
Shopify orders synced to Notion and Gmail; one engagement of this shape gave a DTC apparel brand back about 15 hours a week.
Inbox triage
Incoming mail classified, routed and drafted by a model; a person reads and sends.
Document intake
Invoices, purchase orders or applications turned into structured records and pushed into the right system.
Scheduled reporting
Data pulled from your tools on a schedule, summarized, and delivered as a readable weekly brief.
The human half
Some tasks should stay with a person
Where a step needs judgment or a conversation, our virtual assistance covers it, documented so it can be automated later if it becomes routine.
Free AI Automation Opportunity Audit
Which process should be automated first?
Discover repetitive processes in your business that could be automated, identify the highest-impact opportunities, and get a practical roadmap for what to automate first.
FAQ
Frequently asked questions
What is the free AI Automation Opportunity Audit and what do I get?
How do you decide what to automate first?
Do we need AI for this, or just plain automation?
What happens when the AI gets something wrong in a live process?
What does it cost, and how long before the first automation is live?
Where does our data go, and who owns the automations afterwards?
Next step
Find out where automation pays first
Take the free audit and we will tell you which processes are worth automating, which are not, and what to do first.
- Free 30-minute strategy call — no sales script
- Fixed-fee proposal within a few days of the call
- You own everything we build: code, store, prompts, data
- Remote-first, working across US, UK, EU and AU time zones